Timely Customer Engagment
Product advisory
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Support your customers during their moments of need. Gain insights into their preferences and offer smart recommendations to help them find the perfect product or service.
Object Handling
AI-powered WhatsApp bots now allow you to manage customer objections and respond to their concerns effortlessly, just like a live sales representative
Up-sell and cross-sell
The journey doesn’t end with a single purchase. Keep your customers engaged by sending promotional or lifecycle offers, and introduce complementary products to build long-lasting brand loyalty.
Native Integrations
"Instant messaging = real-time engagement" – Alex, Arka
Personalized emails drive conversions" – Brian, Redpoint
"Direct SMS, immediate impact"
– Cathy, Cable Management
"Smart chatbots = proactive customer service"– Travis, PDP
"Human-like video bots elevate interactions" – Frank, Quartz
"Efficient IVR = seamless support"
– Rohan, Reliance
After-sales support
Stay connected with your customers even after their purchase by providing installation guides, user manuals, unboxing videos, and more to create a lasting and positive experience.
Collect feedback/review
Gather customer feedback after each purchase. AI-powered WhatsApp chatbots can identify when a customer is unhappy, allowing you to step in and take appropriate action.
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Advanced Communication
Solutions
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SMS, Voice, Email, WhatsApp, IVR, Chatbots, Voice Bots, Video Bots
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Role-Specific Models - Customer Support, Sales & Marketing, HR
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Emotion Understanding & Analysis
02
Customer Engagement
& Experience
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Personalization
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Multichannel Campaign Management
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Customer Journey Automation
03
Transactional Messaging
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Transactional Emails, SMS, Whatsapp
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Campaign Performance Tracking
04
AI & Automation
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AI-based Personalization Engine
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Marketing Automation
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Predictive Segmentation
05
Analytics and Insights
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Actionable Insights
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A/B Testing
Accelerate customer engagement
More than 85% of WhatsApp messages are viewed within five minutes, making it the fastest communication channel available today. This rapid response capability gives businesses a competitive edge.
Open up seamless communication
A recent survey found that 53% of buyers are more inclined to buy from a company they can message directly, and 67% said they often use chat to engage with their favorite brands.
Boost your conversion rates
Following up with a prospect after initial contact can double your chances of conversion. WhatsApp bots empower businesses to not only attract new customers but also boost repeat sales.